We understand that life gets in the way and sometimes there are circumstances out of your control!
Rest assured we are not mean, and we accommodate where we can.
Please note that the sauna does require preheat times so cancellation at short notice will mean a fee is charged.
We request that in consideration of others you give us 24 hours notice.
We reserve the right to charge the full fee as a cancellation fee at our discretion.
Repeat offenders will need to keep credit card details on file prior to us accepting any further appointments.