FAQ Massage Therapy

Our specialty lies in the Remedial field. This means we perform:

Remedial Massage

Sports Massage

Deep Tissue Massage

Pregnancy Massage

Great!

You have come to the right place!

Whilst we certainly cater for sports recovery, sports massage is not the only massage we offer.

All it means is that we are fantastic at providing you the best possible massage every time.

All our sessions are individually tailored and even if you were an athlete and just wanted to take 1 hour for yourself we can help!

Well that depends on what you are after, but if you want to have a really good remedial massage a spa may not be the place to go.

Often Beauty therapists will perform the massages there and whilst it will absolutely feel good, if you need greater attention, their qualification may not allow for that.

All our staff hold a minimum of a Diploma in Remedial Massage. They are all experienced and can tailor a session to suit your needs.

Of course you can!

If you have been regularly massaged in the past, you can continue on as normal.

If you have never had a massage before, it best be to wait until you have passed the 3 month mark.

If you would prefer to have additional certainty then please do speak to your doctor and get clearance from them.

As your pregnancy progresses we have pregnancy pillows that allow you to comfortably lie face down whilst being massaged.

This will ensure maximal results for you.

Please note that each pregnancy massage is tailored towards your individual needs and how you are feeling on the day.

Our  massage tables are hydraulic and they have sections that elevate so that we can make you comfortable.

Of course!Massage is a great accompaniment to all treatment types.

We have strong relationships with a lot of the local professionals in the area. They refer to us for good Remedial massage to assist with whatever they are helping you with.

We often have clients coming in asking for specialised treatment to assist with their rehab.

We are more than happy to accommodate and work with your primary care professional to ensure your speedy recovery.

Feel free to pass on our details and we can always chat to them first before your session if you would like.

We offer Massages at 1hr sessions.

We recommend this amount of time to get the best results for you.

Occasionally we can do a half hour sessions, unfortunately not on weekends.

If you would like a longer session, please do call and speak to us first as not all therapists offer extended massage times.

We charge $110 for the hour massage.

We also offer bundles and packages where you can combine your massage with a Float or Sauna.

Please refer to our rates page for our full range of prices.

Yes.

Most health funds offer Massage rebates on the spot.

In case you did not bring your card or there is some technical error on the day, we can print you a receipt.

This will have our provider number on it, allowing you to  claim back your rebate.

We understand that things happen and life gets in the way.

As we are a busy practice with most of our bookings taken for appointments in advance, those spots are reserved for you for that time.

If you need to reschedule for whatever reason, we ask for a minimum of 24 hours notice for a single booking (i.e. one person) and 48 hours for a double booking (i.e. couples sessions).

Any cancellation fees incurred are charged at the time of your rescheduled appointments.

As a courtesy for our clients, we use a system that will send you an e-vite at the time of booking with calendar syncing functionality.

It will also send you a reminder the day before your appointment, to ensure you do not forget!

Yes all our Massage Therapists hold a minimum level of a Diploma in Remedial Massage,.

They are all members of a relevant association and their First aid certificates are kept up to date.

All our staff continue to further their education and skills beyond our minimum requirements.

Yes.

In order to legally practice all staff members must be insured.

It is a requirement of their employment here and their membership with an association  to have Medical malpractice, professional indemnity and public liability insurance.

Unfortunately our staff are not registered to provide massage under medicare.

It is always best to call and speak to us if you have special requests as we can discuss your needs and then do our best to match you with the right therapist.

During the massage, please know that we want you to speak up if we are going too hard/too soft.

We firmly believe that we work for you and we need to work together so that you get the best outcome.

Getting the right pressure and style of massage can be difficult, but please know that we always try our best.

We have a few therapists on board so you are welcome to try us out individually until you find the best person for you.